Title Sailpoint IIQ Support_Mysore/Pune_Contract Position
Categories India Jobs
Title Sailpoint IIQ Support_Mysore/Pune_Contract Position
Start Date 14-02-17
Location Pune,Mysore
Job Information

Operations activities – Offshore

·         Providing Operation level support for Sailpoint in working and resolving incident tickets in the queue within the SLA time  (Incident, Problem and Change management support)

·         Attend ECC calls ( P1 calls ) and resolve Sailpoint related issues during the call

·         Creating and deploying Operations related changes in the production and test environment

·         Preparing various reports related to the SAILPOINT infrastructure (like CPU, memory utilization, availability reports)

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